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ABOUT US

House Management Group has been involved in the rental industry for over 25 years. We work with the largest rental agencies on the market. We don’t want to be the leader in the business, but we want to be a family business with focus on exclusivity by giving full attention to our customers and property owners. Contrary to the companies who focus on volume, we decided to work with a smaller portfolio of properties and give 100% more attention to our partners and Guests.
 
What makes us have a competitive advantage over other property management companies is that we have a lot of the key stakeholders in house. We have our own team of experts within all fields (finance, IT, legal, construction, sales, customer service, cleaners, hosts, security and operations manager). You name it we have it!
 
For questions on the extra services we can deliver, please use our contact form or send us an e-mail.

Mission

Our mission is to create value by developing, acquiring, and managing quality real estate while providing excellent customer service.

Vision

Our vision is to continue our growth by providing our owner clients a quality and unique service that protects, and adds value to their real estate asset. Ensuring our customers receive professional and courteous service. Continuing to innovate and improve our service using cutting edge technology, tested policies and procedures, and best in market staff.

Values

  • Customer Service – We provide exceptional service to our clients,  going beyond ‘normal’ expectations.  We respect our clients and the business they provide and offer them a service that secures value for their money and peace of mind.  This is what makes us different.
  • Commitment to Quality – We take pride in our work, performing to the best of our ability and to the highest possible standard.
  • Integrity – We give a fair and transparent price for our services, and all decisions are taken to ensure that the outcome is beneficial for our clients and the company.
  • Teamwork – Our values are not achieved on our own.  We understand the importance of working with all our partners, whether employees, suppliers, contractors or customers.  We establish good working relationships and value the input of all stakeholders in any aspect of our business.
  • Reliability – We understand and appreciate the importance of our client’s time.  As such we keep our promises in terms of our service commitments, timings and objectives, and communicate progress at every step of the way to keep our clients informed.
  • Investment in People – Our people are our asset and without them our mission and vision is not achievable.  We aim to invest in our people by developing them and helping them to achieve their goals.

Meet our team

House Management Group members work as a team and we always collaborate to share viewpoints and ideas across all tiers. We use a prestige Property Management Software to manage your properties. We have a 24/7 business model, meaning that a member of the team is always reachable to support our partners and guests.

The team is diverse and consists of members whom have extensive experience within the property management industry. Due to the changing nature of the business, our team members are constantly learning and attending seminars or workshops to make sure we are always knowledgeable to be able to support our clients. Thanks to great teamwork, we have successfully developed a vibrant work atmosphere with outstanding collaboration. 

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